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Preface
Chapter One - Introduction
1.2 What is Business Analysis?
1.3 Key Concepts
1.4 Knowledge Areas
1.5 Tasks
1.6 Techniques
1.7 Underlying Competencies
1.8 Other Sources of Business Analysis Information
Chapter Two - Business Analysis Planning and Monitoring
2.1 Plan Business Analysis Approach
2.2 Conduct Stakeholder Analysis
2.3 Plan Business Analysis Activities
2.4 Plan Business Analysis Communication
2.5 Plan Requirements Management Process
2.6 Manage Business Analysis Performance
Chapter Three - Elicitation
3.1 Prepare for Elicitation
3.2 Conduct Elicitation Activity
3.3 Document Elicitation Results
3.4 Confirm Elicitation Results
Chapter Four - Requirements Management and Communication
4.1 Manage Solution Scope and Requirements
4.2 Manage Requirements Traceability
4.3 Maintain Requirements for Re-use
4.4 Prepare Requirements Package
4.5 Communicate Requirements
Chapter Five - Enterprise Analysis
5.1 Define Business Need
5.2 Assess Capability Gaps
5.3 Determine Solution Approach
5.4 Define Solution Scope
5.5 Define Business Case
Chapter Six - Requirements Analysis
6.1 Prioritize Requirements
6.2 Organize Requirements
6.3 Specify and Model Requirements
6.4 Define Assumptions and Constraints
6.5 Verify Requirements
6.6 Validate Requirements
Chapter Seven - Solution Assessment and Validation
7.1 Assess Proposed Solution
7.2 Allocate Requirements
7.3 Assess Organizational Readiness
7.4 Define Transition Requirements
7.5 Validate Solution
7.6 Evaluate Solution Performance
Chapter Eight - Underlying Competencies
8.1 Analytical Thinking and Problem Solving
8.2 Behavioral Characteristics
8.3 Business Knowledge
8.4 Communication Skills
8.5 Interaction Skills
8.6 Software Applications
Chapter Nine - Techniques
9.1 Acceptance and Evaluation Criteria Definition
9.2 Benchmarking
9.3 Brainstorming
9.4 Business Rules Analysis
9.5 Data Dictionary and Glossary
9.6 Data Flow Diagrams
9.7 Data Modeling
9.8 Decision Analysis
9.9 Document Analysis
9.10 Estimation
9.11 Focus Groups
9.12 Functional Decomposition
9.13 Interface Analysis
9.14 Interviews
9.15 Lessons Learned Process
9.16 Metrics and Key Performance Indicators
9.17 Non-functional Requirements Analysis
9.18 Observation
9.19 Organization Modeling
9.20 Problem Tracking
9.21 Process Modeling
9.22 Prototyping
9.23 Requirements Workshops
9.24 Risk Analysis
9.25 Root Cause Analysis
9.26 Scenarios and Use Cases
9.27 Scope Modeling
9.28 Sequence Diagrams
9.29 State Diagrams
9.30 Structured Walkthrough
9.31 Survey or Questionnaire
9.32 SWOT Analysis
9.33 User Stories
9.34 Vendor Assessment
Appendix A - Glossary
Appendix B - Bibliography
Appendix C - Contributors
Agile Extension to the BABOK Guide
French Translation v2
Portuguese Translation v2
Spanish Translation v2
German Translation v2
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