Description

Change the way the world travels

Join the GetYourGuide journey to connect people with unforgettable travel experiences around the world. Millions look to us for unique activities they can trust, and it's all powered by our commitment to make every single journey extraordinary - including yours.

Ready to unlock your potential with a community of fellow explorers? Find your next role at our Berlin HQ or one of our local offices around the globe, from New York to Bangkok. Head to getyourguide.careers to take the first step.
Team mission

The Marketplace Content Quality team at GetYourGuide is dedicated to ensuring that the activity content on our platform is complete, correct, and consistent. Our work helps travelers discover, book, and enjoy experiences worldwide, directly supporting GetYourGuide's mission to unlock unforgettable experiences for travelers around the world.

As a Program Manager, you will drive the strategic direction and execution of initiatives that enhance the quality of our marketplace content. You will lead cross-functional programs, working closely with technical, business, and operational stakeholders to deliver impactful solutions at scale. Your efforts will empower both travelers and suppliers, ensuring our platform remains a trusted source for unforgettable experiences.
Your mission

• Lead and coordinate complex, cross-team programs focused on improving content quality across the marketplace.
• Partner with technical and business teams to define, prioritize, and deliver customer- and supplier-facing tools, processes, and metrics.
• Develop and implement program plans, ensuring alignment with company strategy and stakeholder needs.
• Drive data-driven decision-making by establishing metrics, dashboards, and analytical frameworks to monitor program success.
• Identify opportunities for innovation and process improvement, leveraging the latest technology to increase efficiency and effectiveness.
• Facilitate effective collaboration across teams, ensuring alignment and accountability throughout program lifecycles.
• Prepare and present briefings, visualizations, and recommendations for leadership and key stakeholders.
• Foster a culture of continuous improvement, test-and-learn experimentation, and operational excellence.

Your toolkit

• You have 4-6+ years of professional experience in a fast-paced, built-for-scale environment in project management, product management, or business analysis.
• You are a self-starter with excellent business acumen; nothing holds you back from executing with a test-and-learn mindset and ability to break down complex problems.
• You are highly analytical and very comfortable using data to create reports, prioritize topics, and identify areas for further investigation and technical improvements. Knowledge of and direct experience with data visualization concepts using business intelligence reporting tools (Looker ideally) is essential, while skills with data extraction using SQL and/or Python will put you ahead.
• You have a very strong understanding of AI technology and its latest developments. You are passionate about exploring and experimenting with AI solutions and tools.
• You are a fast learner with a knack for problem-solving to come up with innovative and creative solutions in a very dynamic environment.
• You have superb English communication skills, both written and verbal, with the ability to build relationships with stakeholders quickly. You can communicate clearly and persuasively across different audiences.
• You are based in Berlin or are willing to relocate. We operate on a hybrid work model and value in-person interaction in our office at least 3 days per week.

How we'll make your career journey extraordinary

• Annual personal growth budget and mentorship programs for continuous learning and development
• Work from anywhere in the world for 40 days per year
• Flexible working arrangements to support work-life balance
• Opportunities to collaborate and socialize with team members through quarterly team events and yearly company-wide events
• Monthly transportation and fitness budget
• Discounts for you, your friends, and family on GetYourGuide activities
• Language reimbursement program
• Health and wellness benefits

And more...
How to apply

Submit your CV/resume in English using the form below. For tips and insights into our hiring process and culture, check out 'how we hire' and 'life at GetYourGuide'. If you have any further questions, please don't hesitate to get in touch at jobs@getyourguide.com.
We're an equal opportunities employer

Our commitment is that every qualified person will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with your application.

#LI-Hybrid