Description

Position Summary

The Senior Business Systems Analyst partners with stakeholders to understand business objectives, operating models, and processes, identifying opportunities to improve efficiency through process enhancements and technology solutions. This role serves as a trusted advisor, collaborating with business teams, IT, and external vendors to define, design, and deliver solutions that support business priorities while aligning with enterprise technology standards and strategy.
Position Responsibilities

• Partner with stakeholders to understand business needs, priorities, and operational processes while building strong working relationships.
• Analyze current and future business requirements to identify opportunities for process improvement and technology-enabled solutions.
• Collaborate with cross-functional teams to design business processes and translate requirements into functional specifications, implementation plans, and operational solutions.
• Support the delivery of technology projects, including business case development, solution configuration, testing, system integrations, and reporting.
• Develop user documentation, deliver end-user training, and support successful solution adoption.
• Provide business analytics and decision support to enable informed decision-making and improved business outcomes.
• Ensure usability, data management, and performance measures are considered throughout the system lifecycle.
• Support the adoption of standardized systems, processes, and reporting across regions while contributing region-specific solutions aligned with Global IT strategy.
• Contribute to business capability roadmaps and ensure solutions align with enterprise architecture, software development standards, and governance practices.
• Maintain effective relationships with technology vendors and contribute to IT capital planning and project resource requirements.
• Support the development of policies, procedures, and system documentation, ensuring changes comply with the Management of Change process.