DESCRIPTION

Job Summary:
This position serves as the business - technology liaison between Utilities and Technology Services, partnering with the Water and Wastewater Utilities to identify opportunities for the application of technology solutions to address data-related process improvements. This position works to identify, manage, and curate operational data; uses data insights to provide analytics to improve business systems and processes; evaluates and recommends changes to existing systems and processes; and designs, develops, and manages technology solutions within the department.

Also serves as the departments lead for data governance, data stewardship, and data analytics; is the lead for identifying and developing business data needs; works with business clients to provide data driven insights to support business decision making, KPI reporting, and system performance analysis.

Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Additional related duties may be assigned.

• Advises departmental leadership on data strategies and technology solutions that enhance enterprise data program development.
• Leads the department's data governance efforts, including documenting and maintaining internal departmental data ownership approvals.
• Identifies internal user data needs and delivers technology solutions that support business processes, including investigating operational data reengineering and data quality issues.
• Facilitates user adoption of data solutions through change management and end-user training.
• Develops and maintains a data catalog of the department's production systems, including data dictionaries, business process definitions, and data flow diagrams.
• Manages data quality by collaborating with internal staff and external vendors to define data standards, use, and ownership; generates analytical reports when needed to improve data quality.
• Builds dashboards and reports to provide information that supports business decision making, KPI reporting, and system performance analysis.
• Develops technology solutions to support Utility business clients that drive value and efficiency, including the development of business analytics.
• Develops and maintains departmental technical solutions, including a departmental SharePoint site and database applications; maintains project and product status information.
• Collects, reviews, and distributes data to support city, department, and utility managers in business analysis, planning, and research.
• Designs and validates complex reports and performs data analysis and modeling to identify trends and improve effectiveness of business processes.
• Develops and deploys interfaces between systems and applications to allow for the flow of data.
• Coordinates deployment of solutions in conjunction with Technology Services and vendors to meet business objectives and users' needs.
• Performs complex data modeling, predictive analysis, and performance measurement, analyzing business requirements, concepts, and proposed strategies to identify data requirements necessary to support organizational changes.
• Develops and oversees departmental data systems quality standards and processes.
• Works cross-departmentally in order to integrate and validate data from various functional areas / operations.
• Creates and maintains enterprise data dictionaries including accurate business definitions of master and reference data, and validates or adjusts data definitions and limitations.
• Conducts complex queries, data analysis, and report development to provide accurate results that serve business needs.
• Participates in professional development activities to remain abreast of current technology trends.
• Adheres to UTILITY Efficient Practices (UEP) Code of Conduct and maintains a healthy work environment.
• Writes reports, summaries, and other documents related to business and project information.
• Provides day-to-day oversight for GIS field equipment management, including providing regular inventory counts and changes in accordance with audit requirements.
• Provides managers with recommended long-range technical guidance, strategic direction, and prioritization for use in budget preparation and project management.
• Preforms related duties as required.

Other duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Department: Drainage
FLSA: Exempt
Closing Date for the posting: November 28, 2026 at 11:59 PM Central Time.